How Wallet And Account Data Works
Our Privacy Policy covers details you provide when opening an account, completing phone verification, signing in, contacting support or checking a wallet transaction. We may use account identifiers, device signals, login records and payment references to confirm access, investigate an unsuccessful status and protect the account
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from misuse. A DANA, OVO, GoPay or QRIS reference helps us match a payment event without needing the wallet password. Bank transfer and virtual account references can be handled in the same way when you contact us about a pending record. We retain records only for
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the purposes described in this policy or where a legal, security or dispute need requires it. Access and eligibility depends on local law. If you are in Jakarta or another Indonesian location, the same request path applies through the account support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.